Privacy Policy
Last updated: 2026
1. Information We Collect
We collect information in three ways:
- You provide directly — account details (email, display name), identity verification documents when you complete KYC, and anything you submit as evidence during a dispute.
- Collected automatically — device and connection information (IP address, browser type, approximate location derived from IP), and activity logs (logins, matches played, wallet transactions) used for security and fraud prevention.
- From third parties — confirmation of payment status from our payment processor, and identity verification results from our KYC provider. We never receive your full card or bank details directly; those are handled entirely by our payment processor.
2. How We Use Your Information
- Operate your account, wallet, and match history.
- Verify your identity before releasing withdrawals.
- Detect and prevent fraud, multi-accounting, and cheating, including automated risk analysis of account and match activity.
- Investigate and resolve disputes between players.
- Send account, security, and transaction notifications (e.g. login alerts, withdrawal confirmations).
- Maintain the security of the platform, including rate-limiting and blocking abusive traffic.
- Comply with legal obligations, including anti-fraud and financial recordkeeping requirements.
3. Cookies & Session Data
We use a small number of strictly necessary cookies to keep you signed in and to protect your session (for example, recognizing your browser across requests so we can enforce multi-factor authentication and detect suspicious login patterns). These cookies are essential to the service and are not used for third-party advertising or cross-site tracking.
4. Who We Share Data With
We share the minimum data necessary with a small number of service providers:
- Our database and authentication infrastructure provider, which stores your account and match data.
- Our payment processor, to move funds in and out of your wallet.
- Our email provider, to deliver account and security notifications.
- Our identity verification provider, solely to confirm your identity for KYC purposes.
We do not sell your personal information. We disclose information beyond these providers only when required by law, to enforce these Terms, or to protect the rights, property, or safety of ChampionsStake, our players, or the public.
5. Data Retention
We retain account and transaction data for as long as your account is active, and for a reasonable period afterward as required to meet financial recordkeeping and fraud prevention obligations. Identity verification documents are retained only as long as necessary to satisfy those same obligations, then deleted or anonymized.
6. Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal data, and to object to certain processing. You can review and update most account information directly in Settings once signed in; for anything else, contact us through the support option in your account. Note that we may need to retain certain records (e.g. transaction history) even after a deletion request, where required by law.
7. Security
Account data is protected with encrypted connections, hardened authentication (including optional multi-factor authentication), and rate-limited login and password-reset flows. Wallet balances are enforced by database-level constraints in addition to application checks, so they can't be modified through any path other than a verified transaction.
8. Children's Privacy
ChampionsStake is not directed at, and is not intended for use by, anyone under 18. We do not knowingly collect personal information from anyone under 18. If we learn an account belongs to someone under 18, we will suspend it and delete the associated data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated in advance where reasonably possible. Continuing to use the platform after a change takes effect constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy, or requests relating to your personal data, can be sent through the support contact listed in your account settings once signed in.